Mansion on Main | Tayloremade LLC

Effective Date: October 16, 2026

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1. Introduction

Welcome to Mansion on Main, operated by Tayloremade LLC ("Mansion on Main" "we," "us," or "our").

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We respect your privacy and are committed to protecting the personal information of our guests, prospective guests, website visitors, and customers.

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This Privacy Policy explains how we collect, use, protect, and manage information obtained through our website, booking platforms, inquiry forms, email, SMS communications, and other business interactions.

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We do not sell, rent, or provide your personal information to outside companies for their independent marketing or promotional purposes. Information collected by Mansion on Main is used for our business operations and communications with you.

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2. Information We Collect

We may collect the following information when you interact with Mansion on Main:

• Full name

• Email address

• Phone number

• Mailing or billing address

• Reservation dates and accommodation preferences

• Guest counts and event or retreat details

• Information submitted through inquiry or contact forms

• Payment and transaction information processed through secure payment providers

• Communication preferences and SMS consent records

• Website usage information, including cookies, browser information, and general analytics

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We collect information that is reasonably necessary to provide our services, respond to inquiries, manage reservations, and communicate with guests.

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3. How We Use Your Information

Information collected by Mansion on Main may be used to:

• Respond to inquiries about accommodations, retreats, events, and property rentals

• Provide quotes and reservation information

• Process bookings and coordinate payments

• Send reservation confirmations, check-in instructions, and departure information

• Communicate important property information and guest updates

• Provide customer service and respond to requests

• Send follow-up communications and request guest feedback

• Send promotional information, special offers, or availability updates when you have provided the appropriate consent

• Improve our website, services, and guest experience

• Maintain business records and comply with legal obligations

 

We use your information solely for legitimate Mansion on Main business purposes.

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4. Information Privacy and Disclosure

Mansion on Main does not sell, rent, or distribute guest or customer information to third parties for their independent marketing or promotional purposes.

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We do not provide our customer contact lists to outside businesses, advertisers, or data brokers.

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To operate our business, we may use trusted service providers that process information on our behalf, including reservation management platforms, payment processors, customer relationship management systems, website hosting providers, and guest communication services.

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These providers may access information only as reasonably necessary to perform authorized services for Mansion on Main, subject to applicable confidentiality and security obligations.

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We may also disclose information when legally required or necessary to protect the rights, safety, or property of Mansion on Main, our guests, or others.

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5. SMS and Mobile Messaging Privacy

Mansion on Main may offer SMS text messaging to guests and prospective guests who have provided appropriate consent.

Text messages may include:

• Responses to property inquiries

• Reservation confirmations and updates

• Booking and payment reminders

• Check-in and check-out information

• Property instructions and guest assistance

• Event and retreat coordination

• Follow-up communications

• Special offers, availability announcements, and promotional updates for individuals who separately opt in to marketing messages

 

SMS Consent and Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

SMS opt-in consent is voluntary and is not a condition of purchasing services or making a reservation.

You may opt out of receiving SMS messages at any time by replying STOP to any message from Mansion on Main.

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For assistance, reply HELP or contact us using the contact information provided on our website.

Message frequency varies based on your interactions with Mansion on Main. Message and data rates may apply.

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6. Email Communications

We may communicate with you by email regarding inquiries, reservations, property information, and customer service.

If you separately subscribe to marketing communications, we may also send information about availability, promotions, retreats, or special offers.

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You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages.

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7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the visitor experience.

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These technologies may collect general information about website usage, including browser type, pages visited, and interactions with our website.

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You may adjust your browser settings to manage or disable cookies. Certain website features may not function properly if cookies are disabled.

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8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

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Payment transactions may be processed through secure third-party payment platforms. Mansion on Main does not intentionally store complete payment card information within its general customer communication systems.

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Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

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9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

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10. Your Privacy Choices

You may contact Mansion on Main to request that we:

• Update or correct your personal information

• Remove you from promotional email communications

• Stop sending SMS messages

• Review or delete personal information where applicable law permits

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Certain information may need to be retained for legal, financial, security, or legitimate business record keeping purposes.

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11. Children's Privacy

Our website and direct marketing communications are not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian authorization.

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12. Updates to This Privacy Policy

Mansion on Main may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable laws.

Any updates will be posted on our website with a revised effective date.

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13. Contact Information

For questions about this Privacy Policy or how your information is handled, please contact:

Mansion on Main

Operated by Tayloremade LLC

Danville, VA

Email: info@tayloremadellc.com

Website: www.mansiononmainva.com